Plumbing & Heating Services

Reviews

• I called Roy’s Plumbing in the morning with a broken boiler pump. It was -38C outside and our house temperature was dropping fast. Rene worked very hard to source our unusual pump which we found would be days away, but he found a replacement part locally that would work with our system. The technician (Ashley) arrived the same day and got us up and running in no time. We are happy they were so responsive and knowledgeable and saved us from way bigger problems. We will call again if we need future plumbing services. Very satisfied.

• My husband and I would like to commend Pat from Roy’s Plumbing and Heating for his diligence in finding out what was wrong with our furnace last night. We had been without heat since the previous night and the indoor temperature had gotten down to 7° in the cold of January. When my husband called Roy’s Hinton office yesterday morning he was told that although their schedule was full, they would find a way to fit us in. Pat arrived at 6:00 pm and stayed until 10:00, which we are so appreciative for, as I don’t know how we or our pets would have made it through the night otherwise. Thank you.

  Ray and Michelle

• They showed up within 15 minutes after I called and fixed my furnace 15 minutes after that. We are very thankful

  Ken Findley

• I was very impressed with Roy’s Plumbing and Heating. Ashley came to replace the blower motor in my furnace in a timely matter. Friendly, to the point advice. I will be a return customer in the future. Thank you!

  Alyssa Young

• Could not ask for better service. From the phone call to Marg, to the prompt service of your technician Ashley, and a returned call from Charlene re: parts quote. Would definitely recommend Roy’s Plumbing and Heating!

  John B

• Great service and came right away when I called

  The Meatbag

• My house has a domestic boiler system which we have regularly maintained. We were hearing banging noises recently and called several boiler companies to assess. Previously, we had used companies out of Edmonton to complete this maintenance. Given the cold weather, we were trying to have someone come out today. Our regular contacts could not see us until next week. We called Roy's Plumbing and Heating and they were able to send a technician immediately. Upon arrival, the technician completed an assessment. He found the boiler high and low temperatures were improperly set causing the boiler to become a pressure boiler. As well as this, he noted the pressure gauge on the boiler was not functioning, the pressure regulator valve on the make up line was not functioning and the cold air intake was not installed correctly. The technician took time to explain the issues, diagnosis and the settings of the boiler. He completed the repairs in a timely manner and since the maintenance, the loud bangs have disappeared and the boiler is functioning correctly. I would recommend this company for boiler maintenance in the greater Stony Plain area. Ashley and Daryl of Roy's Plumbing & Heating provided excellent service with the diagnosis and repairs completed in a timely manner.

  Dale Evert